NextGen Protection Companies, Inc. is currently hiring for the position of Service Coordinator to join our growing team.
NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems and access control.
You will be responsible for responding to Tier 1 and 2 level tickets, based in a Windows environment. This position will be responsible for troubleshooting software, systems, VoIP, printers, scanners, and drivers. Familiarity with ticketing systems, remote tools, and cloud environments is strongly preferred. The right person will be comfortable communicating via telephone, email, and will have a willingness to help others!
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