6 Information Technology jobs

Company Description Vulcan  For more than 150 years, Vulcan has been recognized by chefs and operators throughout the world for its top-quality, energy efficient commercial cooking equipment. Our equipment is found in busy kitchens nationwide; target segments include large chain restaurants, emerging/regional chains, independent restaurants, K-12 schools, grocery and hotels/recreation. Vulcan is a division of Illinois Tool Works (ITW), a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.5 billion in 2021.   ITW – Food Equipment Group – Cooking Division has an opening for a New Product Development & Customer Back Innovation Engineering Manager – Fryers & Griddle/Broilers, working at the Charlotte, North Carolina Vulcan facility.  Information on Vulcan cooking equipment including can be found at  www.vulcanequipment.com . Position Summary: 
This position reports to the Director of Operations for Fryers & Griddle/Broilers and will manage a team of engineers to support new product development, product customizations, and other engineering activities.  Working with the Director of Operations, the NPD & CBI Engineering Manager will set priorities and direct activities to design new products, customize existing designs, and support technical initiatives set by the leadership team. The NPD & CBI Engineering Manager – Fryers & Griddle/Broilers will study and track competitive offerings, market demand, and cooking trends to develop a strong pipeline of new products.  They will liaise with Sales to support product customizations to fit specific application needs.  Excellent project management skills are required with proven experience developing and launching multiple new products.  Additional responsibilities include employee management and development, team goal setting and budgeting, field testing of products, process and system management as well as reporting and data analysis.  Function:  Responsible for leading and supporting New Product Development and Customer Back Innovation as well as the development of engineering team members for the Fryer & Griddle/Broilers business unit. Research and recommend new technologies and product improvements to grow the business. Coordinate and lead major engineering initiatives managing timetables, product costs and performance specifications – often working with large customers and the sales team. Guide, mentor, coach, and challenge engineering team members to reach new milestones. Provide technical leadership to achieve the highest quality of performance for products and services in support of business objectives. Provide advanced technical leadership in field(s) of expertise. Embrace and apply ITW Toolbox techniques such as 80/20, PLS and the Stage Gate Process.     Job Description Responsibilities: Work with the Director of Operations to set and manage engineering priorities to maintain a regular flow of new products, product enhancements and customization projects to drive revenue growth, market share gains and margin improvement Lead, manage and support the NPD & CBI Engineering Team to ensure that objectives are met on a timely basis and that designs meet cost targets and performance specifications Study market trends and cooking technology to identify new products and features Monitor competitive technology including IP filings to develop competitive product strategies Provide product development guidance including overall product portfolio positioning Recommend, develop and seat new technologies by working closely with end-users Lead and provide technical guidance to engineering project teams as required Apply advanced engineering theory and practices, along with experience, to solve problems Develop and implement project plans for major activities Work closely with the Director of Operations and Business Development Managers to define customer needs and project objectives  Analyze data and prepare reports as required to support projects and drive decisions Support engineering objectives by personally contributing to development and design solutions Regularly assess designs for manufacturability, serviceability, cost effectiveness and reliability Participate in AOP, LRP and business reviews providing updates regarding engineering activities Maintain business processes including product variation requests Support other Vulcan and ITW business units as requested on special projects Qualifications Education:  Bachelor Degree in Engineering  Experience:  10+ years Skills/Ability: Creative mindset that searches for design improvement and simplification Analytical ability to identify root causes and solutions or options to complex technical issues Technical leadership and confidence addressing design matters in mechanical, electrical, heating and manufacturing disciplines Commercial and business perspective offers a customer back view to design development Data driven with strong analytical skills Passion for coaching and talent development to build a high-energy team environment Convincing oral and written communication skills to present, address and share ideas Creates a sense of urgency but remains adaptable and flexible with strong listening skills Well organized planner that freely adjusts priorities to respond to immediate concerns Enjoys working with others in both leadership and support roles and displays sound judgment Capable of assessing business and engineering risks to develop backup and recovery plans   Additional Information Other Considerations     Travel less than 10% of the time      Based in Charlotte NC     ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.  As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.  All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws  

Company Description NextGen Protection Companies, Inc. is currently hiring for the position of Service Coordinator to join our growing team. NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems and access control. Job Description You will be responsible for responding to Tier 1 and 2 level tickets, based in a Windows environment. This position will be responsible for troubleshooting software, systems, VoIP, printers, scanners, and drivers. Familiarity with ticketing systems, remote tools, and cloud environments is strongly preferred. The right person will be comfortable communicating via telephone, email, and will have a willingness to help others! Qualifications Would you answer YES to the following? Do you enjoy working in a fast paced environment? Are you the type of person that likes responding to the needs of others? Do you like delivering top notch customer service? Do you enjoy accomplishing goals and tasks daily? Do you have a high level of energy? Are you good at problem solving? Do you enjoy setting up and troubleshooting IT equipment? Additional Information Benefits Competitive benefits 401(k) Medical/Dental

Company Description   Bosch Service Solutions | Providing Innovative Service Solutions Worldwide Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the following key areas:  Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services.  Around 9,000 associates provide and optimize customers’ business processes in approximately 40 languages.  Visit our website for more information at www.boschservicesolutions.com.     Job Description   Design and develop routing strategies to implement business logic within the Contact Center service. In addition, integrate backend systems into these strategies and AI other self-service capabilities. Design and implementation of conversational flows Develop new routing strategies for various channels Troubleshoot routing related issues Implement self-service capabilities and leverage AI technologies Develop integrations towards backend systems like CRMs or ERPs, but also to underlying technologies like ElasticSearch, Cassandra and Redis Operate Kubernetes multicloud solution     Qualifications   At least 3 years of experience in communications  Computer Science degree or related career Proficient in SQL, SCXML and ECMA script Ability to understand API specifications quickly Service specific technical knowledge, communication, coordination and organizational skills Exceptional analytical capabilities, communication skills and intercultural competence Contact Center and Genesys Engage experience would be beneficial     Additional Information   Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled. BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives. FIRST Robotics  (For Inspiration and Recognition of Science and Technology) AWIM  (A World In Motion)  

Company Description   At Luckie, we combine data, media, technology, and creativity to bring our clients closer to their customers so they can spot new opportunities and achieve results that luck can’t explain.     Job Description   We’re currently looking for a development lead who will provide technical oversight for one of our project teams to deliver digital solutions to our clients. We are looking for a strong senior developer with proven hands-on development experience. In an ever-changing digital landscape, the person in this role will help evaluate and promote new opportunities for their team and our company to enhance our digital development capabilities that align with meeting client goals. Luckie is a fast-paced environment with many digital projects occurring on similar timelines. Here’s what you’ll do: Work cross-functionally with the Account Management, Project Management, Business Intelligence, Database Administrators, Dev Ops, Creative, and Analytics teams to achieve common goals. Ensure delivery of development tasks are completed in a timely manner. Maintain and ensure workflow and change management policies are followed. Work directly with client for discovery and investigation of all projects, as well as working with clients to resolve any issues that may arise. Prioritize, direct and appraise the activities of development team personnel. Proactively anticipate client needs based on client history or requirements. Develop a rapport across team that fosters collaboration and communication across functions and departments. Document solutions and processes specific to development team. Work closely with analytics to ensure appropriate visitor data is being tracked on websites. Work closely with QA on testing strategies, and developers on pre-testing. Here’s what we’re looking for: You have 5 or more years of digital development experience, preferably with frontend and backend. You have 2 or more years of experience in a client-facing role and at-least 1 year of experience leading a team of local and remote developers/engineers. You have experience working with offshore or remote development partners. You understand SDLC as it pertains to marketing clients. You have knowledge of Waterfall and Agile development methodologies. You have cross-platform knowledge and integration skills. You have strong communication skills. You have experience with release and deploy schedules across self-managed, shared hosting, and cloud-based hosting infrastructures. You have Continuous Integration experience using Github, Jenkins, etc.     Additional Information   Luckie is an EEO Employer and committed to creating an inclusive environment for all team members. All qualified applicants will be considered for employment.